C

Customer Service

Job Description - Customer Service

Objective: To provide support to the Hospital Sales Staff, Office Manager, general Office Administration tasks and Holiday cover where necessary for other department roles.

Key Tasks:                         

  • Quality within Administration
  • Support/assist all Sales Managers
  • Assisting Office Manager when required
  • Generating quotations
  • Assisting with all Sales invoicing
  • Processing sales orders
  • Answering customer phone calls and emails
  • Provide holiday cover to other office dept positions, excluding Finance
  • Manage and coordinate Hospital courses and exhibitions
  • Manage and coordinate demonstration equipment bookings
  • Organising loan of table-top microscope bookings
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