Customer Service Administrator

We are seeking a diligent and proactive Customer Service Advisor to join our team. This role will involve providing excellent customer service and administrative support to our growing client base.

Client Details

Our client is a large organisation within the retail industry and based in Hailsham.

Description

As a Customer Service Advisor your responsibilities will include:

• Deliver top-tier customer service via phone, email, and face-to-face interactions.
• Manage and update customer records with accuracy and attention to detail.
• Collaborate closely with the Customer Service team to solve client issues efficiently.
• Process customer orders and handle any related queries.
• Coordinate with other departments to ensure timely delivery of services.
• Prepare reports and documentation as required.
• Contribute to team meetings and strategy planning sessions.
• Maintain a high level of knowledge about our products and services.

Profile

A successful Customer Service Advisor should have:

• A background in Customer Service or a related field.
• Excellent communication skills, both written and verbal.
• Strong organisational and multitasking abilities.

Job Offer

• An estimated hourly salary range of £13 - £14.50/hour
• Opportunity to work in a supportive and professional environment.
• Chance to go permanent/be extended