Customer Service Administrator

Temporary Customer Service Administrator

Hours: Monday to Friday, 9:00 AM - 5:30 PM
Contract Type: Temporary
Fully Office-Based | On-Site Parking | Excellent Public Transport Links

We are currently recruiting on behalf of a global leader in the logistics industry, offering a fantastic opportunity for a Customer Service Administrator to join their busy and dynamic team.

This is a fast-paced role where you’ll need to hit the ground running, so we're looking for someone with excellent customer service skills, strong IT ability (especially with Salesforce and Excel), and a proactive approach.

Key Responsibilities:
Act as the first point of contact for customers across various platforms
Manage and set up shipments and transport requirements
Process claims and maintain accurate records
Generate weekly and monthly KPI reports
Investigate and resolve customer issues in line with service level agreements (SLAs)
Liaise with internal departments to ensure a seamless service
Support cross-training initiatives across departments
Complete routine admin tasks including data entry, gathering and validation

Ideal Candidate:
Previous experience in a similar customer service or admin role (logistics/supply chain a bonus)
Confident using Salesforce, Excel, and other systems
Strong communication skills and a keen eye for detail
Thrives in a fast-paced, team-focused environment
Available for an immediate start

Benefits:
Weekly pay
Full-time hours with a consistent Monday-Friday schedule
On-site parking
Accessible by public transport
Opportunity to work for a prestigious, globally recognised company

If you’re available immediately and looking for your next challenge, apply now or contact us directly for more information!
Please note:
As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.