Customer Service Administrator

The Customer Service Administrator will serve as the main point of contact for customer inquiries, ensuring a smooth and efficient customer service experience.

Client Details

Our client based in central Trowbridge is going through a busy period and requires additional support. Located next to excellent public transport routes there is also free parking for those who drive.

Description

As the Customer Service Administrator, you will be responsible for:

• Calling current customers to ask how they're getting on with products and services
• Assist in resolving queries, concerns or complaints in a professional manner
• Showing empathy
• Processing call information and feedback in a timely manner
• Provide administrative support to the customer service department as required
• No cold calling or sales required

Profile

In order to be considered for the Customer Service Administrator role, you must be able to do most, if not all of the above.

Job Offer

• An hourly rate of £12.60
• The chance to work in an ongoing temporary position with the high potential to go perm
• Five days on-site work in a supportive and professional environment in Trowbridge.