Customer Service Administrator

This Admin/Customer Service role requires a detail-oriented individual to provide efficient support in secretarial and business operations. The position focuses on delivering exceptional customer service and administrative assistance in a fast-paced environment.

Client Details

The employer is a medium-sized organisation, known for its commitment to efficiency and professionalism. They focus on providing high-quality services and value their employees for their contributions to the business.

Description

• Provide administrative support to ensure smooth daily operations.
• Liaise with suppliers to ensure processes remain efficient
• Respond to customer queries via phone, email, and other communication channels.
• Maintain accurate records and documentation for business processes.
• Coordinate schedules and appointments to support team efficiency.
• Assist in resolving customer issues with professionalism and care.
• Update and manage databases to ensure information accuracy.
• Prepare reports and documentation as required by management.
• Support team members in achieving departmental goals and objectives.

Profile

The successful Admin/Customer Service professional should have:

• Strong organisational and time-management skills.
• Proficiency in using common office software and tools.
• Excellent written and verbal communication abilities.
• A proactive attitude towards problem-solving and multitasking.
• A focus on delivering high-quality customer experiences.

Job Offer

• Temporary role with the possibility of extension.
• Opportunities to develop your skills within a supportive team.
• A collaborative and well-structured working culture.