Customer Service Administrator

Our client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in customer service and will play a key role in ensuring exceptional support for both new and existing customers.

As a key member of the team, your responsibilities will include:

• Acting as the first point of contact for customer enquiries via phone and email.
• Managing the customer ticket queue
• Handling online quotations and orders
• Inputting orders into the system
• Working closely with the Customer Service Manager to deliver an excellent customer experience
• Troubleshooting delivery issues
• Assisting the team with other administrative duties as required

The ideal candidate will:

• Possess excellent communication skills, both verbal and written
• Have at least 1 year of experience in an office-based role
• Thrive in a high-pressure environment
• Demonstrate great attention to detail

Why Join Our Client's Team?

Be part of a busy and supportive team in a growing company. Take advantage of a stable Monday-to-Friday schedule and onsite parking! Apply now.