Customer Service Administrator

Customer Service Administrator, Reading, RG1

5 days a week which will includes weekends at times. £13.15ph , 2-3 months

Vibrant and welcoming student accommodation requires a temporary Customer Service Administrator to assist with keeping the operations smooth, residents happy and community alive!

Your role is more than admin; it's about connection, support, and making sure every resident feels at home from the minute they arrive and be part of their community.

What you’ll be doing:

• Acting as the friendly face at reception—answering queries, assisting residents, greeting visitors, and making first impressions count
• Handling resident communications with clarity and care—via phone, email, or in person
• Handling and sorting of parcels and post
• Overseeing rent payments and reservations with precision and tact
• Setting up apartments for residents to move in to
• Dealing with complaints with a helpful and empathetic manner
• Assisting with the setting up and preparation for events

What we need

• A customer service star with either student accommodation, hospitality, property, or a people-facing role
• Self and culturally aware and able to adapt relationship building, communications and negotiation skills
• Organised, adaptable, and comfortable working autonomously
• A team player with strong communication skills and genuine enthusiasm for making a difference

This is a temporary to start soon. Post your cv now!

(Ritzrecempbus)