Customer Service Administrator

• Salary: £25,000 per annum
• Location: Stafford
• Job Type: Full-time, temporary ongoing 12 weeks

We are seeking an experienced Customer Service Coordinator to join our team. This role is ideal for someone with a background in sales or customer service administration who is looking for an opportunity to progress within a global manufacturing company. The successful candidate will support the Sales and Service teams, ensuring customer queries and orders are dealt with promptly and accurately.

• Answer customer enquiries via phone and email, addressing delivery and pricing queries.
• Raise quotations and proforma invoices.
• Process sales orders and match delivery notes to sales orders.
• Liaise with overseas suppliers to progress orders and ensure timely delivery.

• Excellent customer service skills.
• Previous experience with SAP would be advantageous
• Experience working in the manufacturing sector.
• Ability to work efficiently in a fast-paced environment.
• Strong communication and organisational skills.

• 26.5 days holiday plus Bank Holidays, increasing with service.
• Competitive pension match scheme.
• Funded training opportunities.
• Cycle to work scheme.
• Discounted or free food options.
• Employee discount programme.
• On-site parking.
• Referral programme.
• Wellness programme.
• Modern office facilities and a supportive environment to learn on the job.

Working hours are Monday to Friday, 9:00am to 5pm. If you are interested in the Customer Service Administration position and meet the above criteria, please apply ASAP with your CV and a cover letter detailing your relevant experience.

or call Ruth on Reed Wolverhampton