Customer Service Administrator

Immediate Start – Customer Services Administrator

Our client is seeking a reliable and experienced individual to join their Customer Services Administration team. This fast-paced role involves managing sensitive enquiries with accuracy, discretion, and efficiency. This is a full-time position based in Cardiff, working 37.5 hours per week.

Key Responsibilities:

• Process and track enquiries in line with GDPR and data protection laws
• Compile documentation from various systems and prepare response bundles
• Communicate with data subjects and ensure timely, compliant responses
• Maintain accurate records and generate activity reports
• Support process improvements and best practice initiatives

Requirements:

• Experience processing data
• Previous experience in a similar role preferred
• Strong organisational and communication skills
• High attention to detail and discretion
• Ability to prioritise tasks and work independently

Due to the financial responsibilities within this role, candidates must be willing to undertake a DBS and Credit history check.

For more information, call us today!