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Customer Service Administrator

Job Description - Customer Service Administrator

Customer Service Administrator

Location: Tunstall

Working hours: Monday - Friday 9am - 5pm (can be flexible)

Rate of pay: £12.21ph

Temporary ongoing into the new year

Are you an organised individual with a knack for customer service? Do you thrive in a fast-paced environment where attention to detail is key? If so, we have the perfect opportunity for you!

Join a vibrant team in the logistics industry, where your skills will shine and your contributions will be valued.

What You'll Do:


As a Customer Service Administrator, you will be the heart of operations, ensuring that customers receive top-notch service. Your responsibilities will include:

  • Order Processing: Efficiently handle incoming orders and ensure accurate processing.
  • Customer Support: Address enquiries and resolve issues with a cheerful demeanour.
  • Attention to Detail: Maintain accuracy in all administrative tasks to support smooth logistics operations.
  • Team Collaboration: Work closely with colleagues to meet customer expectations and enhance service delivery.

What We're Looking For:
The ideal candidate will possess:

  • Strong customer service skills with a positive attitude.
  • Proven experience in order processing or a similar administrative role.
  • Exceptional attention to detail and organisational skills.
  • Ability to thrive in a team-oriented environment while managing individual tasks.
  • Willingness to develop knowledge of products and services on offer.


Why Join Us?
At our company, we believe in fostering a supportive and engaging work environment. You'll be part of a dynamic team that values innovation and collaboration. Here's what you can expect:

Why Adecco:
* Annual leave entitlement
* Perks at work - discount vouchers and points to spend
* Support program with 24/7 helpline
* Eye care vouchers
* Competitive pension scheme

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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