Customer Service Administrator

Customer Service Administrator

Temporary – 3 to 6 months with a chance of going permanent.

Location: North Liverpool

Salary: £12.50 per hour plus holiday pay – rising after probation.

We are seeking a Customer Service Administrator to join a growing and busy retailer. Our client are a friendly and very professional outfit, offering great training, development opportunities and more.

This role offers an immediate start and is a temp role of 3-6 months, however may be a chance of something more permanent. If you are organised, possess strong administrative skills, good customer service skills, and can start immediately, this could be the perfect role for you.

If you have any interest, experience or qualifications in marketing this would be a benefit as there may be opportunity for something more creative such as social media and web design further into the role.

Day-to-day of the role:

Answering emails and providing excellent customer service online.

Taking calls and handling general enquiries.

Processing returns and inputting client details into the system.

Working with the company database and spreadsheets as required.

Required Skills & Qualifications:

Proven administration skills and experience.

Good IT skills and the ability to quickly learn new systems.

Strong organisational skills.

Ability to work effectively both independently and as part of a team.

Availability to work 5 days a week, Monday to Friday 8.30am-5pm

Benefits:

Competitive hourly rate plus holiday pay.

Onsite parking available.

Opportunity to transition to a permanent role.

Be part of a friendly and expanding team.