Customer Service Advisor

Red Recruitment is recruiting Customer Service Advisors in Weston-super-Mare to join our client on an 8-12 week temporary basis. You will be required to make and answer customer calls, providing them with empathy whilst managing their expectations and ensuring they have a positive experience.

The hourly rate is £12.21 per hour and is a full-time, temporary position.

BPackage for a Customer Service Advisor:

• Salary: £12.21 per hour
• Hours: Monday - Friday, 9am - 5pm
• Contract Type: Temporary, minimum 8-12 weeks
• Location: Town Hall, Weston-super-Mare
• Start Date: 21st April

Key Responsibilities of a Customer Service Advisor:

• Providing a high level of customer service in all customer contact situations, delivering total customer satisfaction
• Delivering a high standard of both inbound and outbound calls, in a professional, confident and friendly manner
• Achieving and exceeding agreed personal and team targets
• Communicating clearly and openly and displaying excellent listening skills at all times
• Ensuring all customer details are captured and updated appropriately

Key Skills and Experience of a Customer Service Advisor:

• You should have excellent communication skills
• Ideally, you will have previous customer service experience and be able to provide quality service to customers
• The ability to work well under pressure is required
• Being able to work alone and within a team is required
• Good IT knowledge is preferred

If you are interested in this position and have the relevant skills and experience required, please apply now!

Red Recruitment (Business)