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Customer Service Advisor

icon building Company : Confidential
icon briefcase Job Type : Contract
icon geo-alt Birmingham, West Midlands (County)

Job Description - Customer Service Advisor

We are currently looking for an experienced Customer Service Advisor to join a contact centre team in the Birmingham area.

As a Customer Service Advisor, you will be responsible for:
  • Making outbound and receiving inbound phone calls by customers
  • Gathering customer details to ensure all details are accurate and up to date
  • Providing an efficient customer experience to all customers, providing resolutions to complaints

Solihull
9 - 5 / Monday - Friday
6 month contract
£16 - £18 per hour

As a Customer Service Advisor, you will have experience in:
  • Communicating with customers over the phone
  • Managing customer expectations whilst providing them with a professional service
  • Social housing background (desirable)

The benefits of this role:
  • A long term contract
  • Joining an inclusive culture
  • Opportunity to internal positions

If you are interested in this role, please apply with your updated CV and Samuel will be in touch. Alternatively, you can email with an updated version of your CV. We look forward to hearing from you.
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