Customer Service Advisor

Company : Confidential

Job Type : Contract

Birmingham, West Midlands (County)

Number of Applicants

000+

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Job Description - Customer Service Advisor

We are currently looking for an experienced Customer Service Advisor to join a contact centre team in the Birmingham area.

As a Customer Service Advisor, you will be responsible for:

Making outbound and receiving inbound phone calls by customers
Gathering customer details to ensure all details are accurate and up to date
Providing an efficient customer experience to all customers, providing resolutions to complaints

Solihull
9 - 5 / Monday - Friday
6 month contract
£16 - £18 per hour

As a Customer Service Advisor, you will have experience in:

Communicating with customers over the phone
Managing customer expectations whilst providing them with a professional service
Social housing background (desirable)

The benefits of this role:

A long term contract
Joining an inclusive culture
Opportunity to internal positions

If you are interested in this role, please apply with your updated CV and Samuel will be in touch. Alternatively, you can email with an updated version of your CV. We look forward to hearing from you.

Original job Customer Service Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Customer Service Advisor

Job Description - Customer Service Advisor

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