Customer Service Advisor

THE OPPORTUNITY:

Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Melton Mowbray.

This is a full time position, temporary to permanent fully office based.

THE ROLE & YOUR RESPONSIBILITIES:

Processing emails from customers
Making call notes
Taking payments over the telephone
Sending emails and correspondence to customers
Inputting customers details into the computer system accurately
Taking inbound calls
Working towards the client SLA at all times
Making outbound calls responding to customers requests
Prepare systems for daily customer contact

EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:

In order to be considered you must have strong customer service skills, be IT literate, have excellent attention to detail, be able to work in a fast paced environment and be immediately available for work

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.