Customer Service Advisor

Our client is looking to recruit several Customer Service Advisors to join a friendly team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career.

Duties:

• Ensuring exceptional customer service is provided to all customers, in line with the service department’s expectations.
• Achieve your performance expectations in line with the customer service department KPIs while maintaining accuracy within your work by following company policies and procedures.
• You operate within the rules and requirements of the FCA and any other legal, regulatory and risk management frameworks, ensuring all changes, new changes and procedures are implemented, understood, and adhered to
• Good level of verbal and written communication skills.
• Basic telephony skill
• Basic computer literacy skill
• A positive approach to providing excellent customer service.

Pay & Shifts:

£23,809.50 to £26,190.45 per year Bonus

Full and part time roles available, between 8 am and 10 pm.

Must be flexible, 5 days out of 7- including weekends on a rotational basis

What’s in It for You?

We’ve got a ton of awesome perks for you, including:

• Full paid training and development - we’ll support you every step of the way!
• Ongoing incentives to keep you motivated and rewarded.
• 28 days holiday (including bank holidays) + your birthday OFF with pay
• A company pension to help secure your future.
• Discounts at top brands and much more!

To Apply, send an up-to-date CV.