Customer Service Advisor

Customer Service Advisor| Wolverhampton| Ongoing Temp Contract| 37 hours per week

Great opportunity for a confident individual with Customer Service experience to join a well-established company in Wolverhampton.

Hybrid Working / 1-2 days per week WFH after training

The Company

Seymour John are working with a local business that has seen significant growth during recent times, who are now looking to expand their Customer Service Team.

The Opportunity

Reporting to the Customer Service Team Leader, you will be responsible for…

- Managing Incoming emails

- Dealing with front line queries

- Taking ownership of customer problems, solving them at first point of contact

- Building long lasting relationships with customers, offering an excellent level of customer service

- Reporting any issues to management if required

Personal Profile

We are looking to speak with individuals who have excellent communication skills and are comfortable managing multiple tasks. You must have an approachable and positive manner with previous experience of working in a customer service environment.

For further information please contact Lydia Johnson at Seymour John Ltd

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