Customer Service Advisor

Our client is recruiting for a Customer Service Coordinator on a contract basis based in Theale.

Shift pattern options:

• Working Tuesday to Saturday 12noon to 8pm or
• Working Sunday to Thursday 12 noon to 8pm

These roles could become home based after training and homes based at weekends.

Benefits:

• Private healthcare
• 25 days holiday + bank holidays
• Employees assistance programme
• Salary sacrifice pension
• Electric car scheme
• Cycle to work scheme

As the Customer Service Advisor, you will be responsible for:

• Handling inbound telephone calls promptly.
• Proactively resolving customer enquiries.
• Producing quotations and estimates.
• Processing purchase orders.
• Coordinating email traffic within shared inboxes.

The successful Customer Service Advisor will have the following related skills / experience:

• Strong communication skills
• Intermediate IT skills to include Excel, Word and Outlook
• Strong attention to detail
• Self-motivated with a flexible can-do attitude
• Good inter-personal skills, must be able to work as part of a team as well as individually