Customer Service Advisor

Our client based is a leading manufacturer based on the outskirts of Tutbury, they strive to put their customers at the heart of everything they do. They have a fantastic opportunity for a self-motivated Customer Service Advisor to join their thriving team on a temporary basis.

General duties:

• Order processing and order management in a timely detailed manner
• Telephone enquiries and customer service calls
• Appointment planning with clients
• Dealing with customer complaints
• Liaison with production team, sales and operations teams
• Pricing for individual accounts by collating all information from a central location
• Managing own workload while also using shared sales inboxes

Due to the nature of the business you will need an empathetic approach to customer needs. You will require a good geographical knowledge of the UK, and have excellent planning and organisational skills. If you feel you are the right person for this role, please apply now. However, if you do not hear back from us within 48hrs, kindly assume that you have been unsuccessful. (agy)