Customer Service Advisor

As a Customer Service Advisor, you will play a vital role in supporting clients by providing exceptional service and handling inquiries efficiently. This temporary role, based in Worthing, requires an individual with a proactive attitude and strong communication skills

Client Details

The employer is a medium-sized organisation operating within the retail sector in Worthing. They are well-regarded for their focus on delivering excellent customer support and maintaining a professional approach across all services.

Description

As a Customer Service Advisor your responsibilities will include:

• Respond promptly to customer inquiries via phone, email, or in person.
• Provide accurate information about services and queries.
• Handle complaints and resolve issues in a professional manner.
• Maintain customer records and update relevant systems with accurate details.
• Collaborate with internal teams to ensure seamless customer experiences.
• Assist in scheduling appointments.
• Support administrative tasks related to customer service operations.
• Continuously strive to improve service quality and exceed client expectations.

Profile

A successful Customer Service Advisor should have:

• Previous experience in a customer-facing role.
• Strong verbal and written communication skills.
• Proficiency in using computer systems and customer management tools.

Job Offer

• Hourly pay of approximately £12 - £14 per hour
• Temporary position offering a chance to gain experience.