Customer Service Agents

Role: Customer Service Agent
Location: Burgess Hill (3 minutes from the train station)
Hours: Full-time, Monday - Friday, 9:00am - 6:00pm OR 10:00am - 7:00pm
Pay: £12.21 per hour, increasing to £13.21 per hour for a full week with no absence

Start Date: 1st of September 2025, 8 week contract

An excellent opportunity has arisen for 5x Customer Service Agents to join one of our longstanding clients, an established and growing organisation in Burgess Hill. This is an 8-week temporary assignment starting Monday the 1st of September, ideal for committed and reliable individuals eager to get stuck into a new role straight away.

Benefits:

• Competitive hourly pay with weekly attendance bonus
• Full training provided - no prior experience required
• Weekly bonus opportunities for strong performance
• FREE DBS Check

The Requirements:

• Available to start immediately from Monday the 1st of September 2025
• Prepared to undergo a DBS check as part of the onboarding process
• Strong customer service skills and confident telephone manner
• Methodical working style with good attention to detail
• Confident using a computer, following scripts, and recording outcomes
• Ability to commit to an 8-week contract
• Enthusiastic, positive attitude and willingness to learn

The Role:

• Make calls to existing patients to arrange delivery of regular medication
• Provide excellent customer service with no cold calling or sales involved
• Organise and book deliveries in a professional and timely manner
• Work methodically, ensuring accuracy in recording outcomes and following scripts
• Become an integral part of a supportive, collaborative team

If you're eager to join a lively and upbeat team where your contributions make a real impact, then please apply to this Customer Service Agent role below or call Chloe McCausland on between 8:30am - 5:00pm.