Customer service analyst/call logger

• Customer service analyst – 1-Month Contract
• Location: Reading (Office-Based)
• Start Date: Immediate
• IR35 Status: Inside IR35 – via Umbrella
• Pay Rate : £120

We are currently seeking Customer service analysts to join our client’s team based in Reading on a 1-month contract. These roles are fully office-based and require candidates who are proactive, highly organised, and confident using Excel.

Key Responsibilities:

• Making numerous calls hourly collecting personal information from existing company contacts
• Provide coordination and administrative support across the project
• Maintain documentation, and ensure key milestones are met
• Liaise with internal teams and external stakeholders to ensure consistent communication and alignment
• Data storing through Excel and the ability to use other MS software

Key Requirements:

• Proven experience in a Customer Service
• Excellent organisational skills with strong attention to detail
• Effective communication and stakeholder management skills
• Proficiency with Microsoft Office tools (Excel, Outlook, PowerPoint)
• Ability to prioritise tasks and work under pressure in a structured, deadline-driven environment
• Available to start immediately and work full-time onsite in Reading

Contract Details:

• Duration: 1 months
• Inside IR35 – via umbrella company
• Immediate start
• Location: Office-based in Reading (5 days per week)