Customer Service - English, German, French, Dutch speakers

A fantastic temp to perm opportunity to join a vibrant and growing firm. Hybrid and remote work available.

Client Details

An Insurance Firm.

Description

?? Duties & Responsibilities:

• Serve as the first point of contact for client inquiries via phone, email, and chat

• Provide accurate information about our financial products and services

• Assist clients with account questions, transactions, and issue resolution

• Maintain detailed records of customer interactions in CRM systems

• Uphold strict confidentiality and compliance with financial regulations

• Escalate complex cases to senior team members when necessary

• Contribute to a positive, solutions-oriented team environment

Profile

? What We're Looking For:

• Excellent communication and interpersonal skills

• Ability to explain financial information clearly and confidently

• Strong problem-solving abilities and attention to detail

• Previous experience in customer service or is a plus

• Familiarity with financial products, banking, or investment tools preferred

• High level of professionalism and discretion

Job Offer

• Training and professional development

• Opportunities for growth within the company

• A supportive, team-focused work culture