Customer Service Executive

Job Title: Temporary Customer Service Executive

Location: Dorking, UK

Salary: £14 per hour

We are looking for a dedicated and enthusiastic Customer Service Executive to join our team temporarily in Dorking. The ideal candidate will be responsible for delivering exceptional customer service, handling inquiries, and resolving issues efficiently. This role requires excellent communication skills, a positive attitude, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints and issues, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Provide information about products and services to customers.
• Assist with order processing and tracking.
• Collaborate with team members to improve customer service processes.
• Follow up with customers to ensure their issues are resolved.

Qualifications:

• Previous experience in a customer service role is preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Proficiency in using customer service software and Microsoft Office Suite.

Benefits:

• Competitive hourly rate.
• Opportunities for professional development and training.
• Supportive and dynamic work environment.
• Access to employee assistance programs.

To apply for this Customer Service Executive position, please submit your CV.