Customer Service Operative

Location: West Norwich
Duration: End of June – End of July
Pay: £13.25 per hour

We’re looking for 2 friendly and reliable people to join our client’s team on a temporary basis to help with a customer-focused project that requires care and attention.

What you’ll be doing:

• Calling existing customers to help them update their personal safety alarm settings.
• Explaining a simple process in a calm, friendly manner.
• Calling them back once they’re ready, guiding them through the final step.
• Logging the update on a system and spreadsheet once complete.

Who we need:

• Confident communicators who are patient, clear, and warm.
• People who genuinely enjoy speaking to others – many of the customers will be older adults who may need a little extra time and reassurance.
• You must be available for the full duration of the project.

Perks:

• No sales – just helpful support.
• Easy, straightforward tasks with full training provided.
• Beautiful open-plan office with a relaxed atmosphere and a communal kitchen.
• Free parking on-site.

If this sounds like a great fit for you, we’d love to hear from you!

For more information please get in touch - or