Customer Service Order Processing

Company : Workshop Recruitment

Job Type : Contract

North Baddesley, Hampshire

Job Description - Customer Service Order Processing

Main Duties

Process online orders, refunds, and returns
Work with our Customer Service team to resolve queries via Gorgias
Follow standard processes to ensure accuracy
Adapt quickly to new systems and ways of working

Skills and Knowledge

Experience in e-commerce or a similar B2C role
Confident using Excel or Google Sheets
Organised, detail-oriented, and able to meet deadlines
A friendly and professional communicator (written & spoken)

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Customer Service Order Processing

Job Description - Customer Service Order Processing

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