Customer Service Planning Advisor

Customer Service Planning Advisor – Raynesway
3-Month Contract £13.32 per hour Full-time, Start ASAP
Hours: 8am–5pm (either 8-4 or 9-5) Monday to Friday
Recruiting via Morson Talent on behalf of Severn Trent

Are you looking to gain valuable experience in a fast-paced, customer-focused environment? We’re currently recruiting three Customer Service Planning Advisors to join the Severn Trent team based in Raynesway, Derby.

Key Details:

• Minimum 3-month contract with the potential to apply for permanent roles
• Fully on-site position
• Monday to Friday, 8am–5pm (choose the rota that suits you – no shift work or weekends)
• Pay rate: £13.32 per hour (no overtime rates)
• Start date: ASAP (ideally all on the same day, but some flexibility is possible)

What you’ll be doing:

• Supporting the planning and scheduling of customer service activities
• Liaising with customers and internal teams to ensure smooth service delivery
• Using internal systems to manage appointments, records and communication
• Providing an excellent standard of customer care at every step

Who we’re looking for:

• Strong communication and organisation skills
• Previous experience in a customer service, planning, or admin role
• Comfortable working in a fast-paced environment
• Able to commit to the full contract duration and work fully on-site

If you’re ready to take the next step in your customer service career and want to be part of a supportive, high-performing team – we’d love to hear from you.

Apply today through Morson Talent.