Customer Services Officer

Company : Confidential

Job Type : Contract

Preston, Lancashire

Number of Applicants

000+

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Customer Services Officer

Job Title: Customer Services Officer
Location: Bournemouth (BH2)
Rate: £15.66 per hour (Umbrella)
Contract Length: 6 months
Working Hours: Monday to Friday, 8:30 AM – 5:00 PM
Working Pattern: Hybrid (Office and Remote Working)

About the Role:
We are seeking a confident and professional Customer Services Officer to join our busy contact centre team in Bournemouth. This is an excellent opportunity for someone with strong communication skills and a background in customer-facing roles to make a real impact in a public service environment.

Key Responsibilities:

Handling inbound calls in a fast-paced contact centre
Providing accurate information and support to customers across a range of services
Managing challenging customer behaviours with empathy and professionalism
Maintaining clear records and following procedures accurately

What We’re Looking For:

A professional telephone manner and strong communication skills
Previous experience in an inbound contact centre environment
Ability to remain calm under pressure and handle sensitive or complex situations
A proactive and adaptable approach to problem solving
Must be locally based, as the role includes both office attendance and remote working for business continuity

If you're a customer service professional who thrives in a dynamic, hybrid working environment and can confidently support a wide range of enquiries, we’d love to hear from you.

Original job Customer Services Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Customer Services Officer Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Customer Services Officer Jobs in the UK

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Customer Services Officer

Job Description - Customer Services Officer

Similar Customer Services Officer Jobs in the UK

Mobile Apps