Customer Support Administrator

Job Type: Administrator

Location: Cheltenham

Pay rate: £12.30-£14 per hour

Hours- Monday-Friday circa 9am-5.30pm on site

Contract Type: 3 month temp contract

My Gloucestershire based client is dedicated to providing exceptional customer service. They have an opportunity for an experienced customer service administrator to join their team on a full time temporary basis for the next 3 months.

In this role, you will be responsible for providing customer support and updating the company records.

Key Responsibilities:

• Working with the internal team to support processes
• Taking customer calls and enquiries
• Booking in repairs
• Respond to customer inquiries via phone, email, and email in a timely and professional manner.
• General administrative support
• Working with managers to ensure the resolution of services

Requirements:

• Have good administration skills and good knowledge of MS Office packages
• Have excellent attention to detail to update records accurately
• Good telephone skills
• Ability to work independently and as part of a team.
• Must be happy to work in a reactive role

Looking for an immediate start. Apply now for immediate consideration