Customer Support Administrator

Our fantastic client based locally to Lightwater are seeking a temporary Customer Support Administrator to join their busy team for 4 months with a view this could extend. To be considered you must live locally and have your own transport.

Duties:

• Act as main contact for customer accounts, maintaining strong client relationships

• Communicate effectively via email and phone

• Support customer queries

• Prepare and send quotes, raise purchase orders, and assist with billing

• Provide data collation, reporting, and KPI tracking

• Work closely with sales on upsell opportunities

Requirements:

• Excellent customer service and communication skills

• Proactive, organised, and able to manage priorities

• Confident working independently and in a team

• Skilled in MS Office and CRM systems

• Flexible, with a can-do attitude and focus on continuous improvement

Please apply for a chance to be considered!