Customer Support Coordinator

An excellent opportunity to join a highly skilled and busy team, working together to provide excellent customer service to new and existing customers.

Please note: This is a Fixed Term Maternity Cover Position

OPPORTUNITY HIGHLIGHTS

• Excellent Salary
• 25 Days Holiday
• Monday - Friday
• Highly successful Food Manufacturer

THE Customer Support Coordinator

Are you a detail-driven, customer-focused professional ready to make an impact.

We're looking for a Customer Support Coordinator to join our dynamic team of five, where you'll play a vital role in delivering outstanding service to our customers and ensuring smooth operations across our supply chain.

As our Customer Support Coordinator, you will:

• Be the key point of contact for customers placing orders
• Accurately process sales contracts and ensure timely delivery
• Coordinate with logistics providers to book transport and negotiate competitive rates
• Prepare shipping and export documentation
• Collaborate with our operations team to meet customer delivery expectations
• Ensure compliance with company policies and maintain accurate records
• Handle urgent order requests, manage stock holdings, and process sample orders
• Support continuous improvement in workflow and customer satisfaction

THE IDEAL CANDIDATE

• Excellent verbal and written communication skills
• Strong organisational abilities with high attention to detail
• Proficiency in Microsoft Excel (advanced level)
• Experience using CRM or ERP systems
• A proactive, adaptable team player who can also work independently
• Excellent time management and a flexible, can-do attitude

If this Customer Support Coordinator job is of interest and you would like to investigate further, apply TODAY!

"Kandhu Recruitment will consider all applications based on each candidate's suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitment database and then contacting you to progress job opportunities further. We do not contact unsuitable applicants."

Kandhu GDPR & Privacy Policy Statement

Kandhu has fully implemented GDPR & Privacy Policies across its business and a copy of our Privacy Policy can be found by visiting our website. By applying for this role Kandhu will add your details to our database - assuming you have the right level of experience for the roles you apply for, after which we will be in touch.