Customer Support Officer

Your new company
Are you a highly organised, customer-focused professional with a passion for delivering excellent customer service? My client is looking for a Customer Service Support Officer to join their garages team for four months on a temporary basis.

Your new role
You will be acting as first point of contact.

• Coordinating with contractors to ensure timely maintenance and repairs.
• Maintaining accurate records using systems like orchard
• Promoting equality, diversity, and excellent customer service in all interactions.
• Administrative duties
• Managing allocations and supporting collection processes.
• Possibly supporting and assisting with inspections if required

What you'll need to succeed

• Strong communication skills and the ability to provide clear advice
• Strong customer service and people skills
• A proactive, detail-oriented approach to problem-solving and service delivery.
• Confidence in using IT systems and managing records
• A team player who thrives in a fast-paced, customer-facing environment.

What you'll get in return
Be part of a supportive and dedicated team
Varied role with opportunity to grow and develop

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk