Data and Customer Administrator (Building Control Team)

Positive Employment is currently recruiting for a Data and Customer Administrator for our client a local government organisation in Enfield.

The successful candidate will work as part of the Building Control Technical Support team.

This role is a 3 month contract with the possibility to extend.

Duties and Responsibilities but not limited to:

• Processing income received through fees and charges including raising invoices for all services provided to external Clients and internal Departments, ensuring processes are followed diligently and that the Organisation's Constitution and Financial Regulations are followed.
• End-to-end processing of Building Control applications, contraventions, and dangerous structures, ensuring all are logged, validated, and registered, and casework handed to appropriate officers.
• Ensuring document retention practice is compliant with GDPR and Council Retention Policy.
• Issuing statutory documents, such as Completion Certificates.
• Processing competent persons data for Local Land Charges service users.
• Responding to customers and applicants using Building Control services.

Personal Requirements:

• As this role is technical in nature, covering a range of specialist building control areas, they must have an ability to accurately interpret, use and/or assess information presented. This may relate to: Drawings, site plans, and maps; Calculation of fees and charges, including bespoke calculations; Legislation and practice notes; Instructions and guidance from governing. organisations.
• Proven ability to work independently and address challenges as they occur, using a range of organisational techniques including negotiation, influencing, and building relationships with colleagues, peers, managers, and customers.
• The ability to use building control databases and systems effectively to deliver high quality and accurate services.
• Proven ability to deliver services on time and within a performance led framework, measured by Key Performance Indicators.
• The ability to learn quickly, develop technical knowledge and apply understanding to meet the demands of a highly technical role within a statutory framework.

Working Hours: 37hrs / 9:00am - 17:00pm / Monday to Friday

Pay: £21.57 per hr

Please note this role is within the scope of IR35.