Digital Lead

Denholm are delighted to be partnering with our financial services client in their search for a Digital Lead to join them on initial 2 year fixed term contract. This is an exciting time to join the business as it goes through significant end ot end transformation programme. This is primarily a remote role with the need to be onsite in Cumbria 2 days per month.

This role acts as Lead Product Owner for Digital and will support the Head of Digital by developing and managing an engaged team, committed to achieving revenue growth, sales targets, and service quality. This includes the coaching and mentorship of your team in order to develop them within their roles and the organisation.

Key skills and experience required:

• Experience as a Product Owner, managing Digital applications across web and mobile.
• Experience of delivering Digital onboarding processes including data capture and authentication methods (e.g. biometrics).
• Experience of delivering Strong Customer Authentication (SCA) and PSD2 regulations.
• Strong knowledge and experience of project management principles and processes, including project prioritisation, project delivery, and development of business / investment cases for proposed initiatives including Agile.
• Experience of strategic working with senior stakeholders and strong stakeholder management capability.
• Experience managing multiple third-party supplier relationships.
• Experience leading Digital projects, ideally but not limited to experience in financial services.
• Experience managing people, with a passion for building skills and capability across the team.
• Awareness and appreciation of current financial industry trends and ability to identify implications and opportunities.
• Comprehensive risk management skills, with ability to identify risks and controls, and articulate risks to stakeholders across the business.
• Strong analytics and data interpretation skills, with ability to report insights and data visually.
• Strong communication and presentation skills, with a positive persuasive manner, capable of bringing others along on the journey.
• Strong understanding of the core principles and best practices in the fields of user experience design, usability, mobile and web development, information architecture, and accessibility.

If you have the relevant skills and experience to fulfil this role, please get in touch as soon as possible.