Director of IT, Infrastructure and Architecture

The Director of IT, Architecture and Infrastructure will oversee the strategic planning and operational delivery of the technology infrastructure within the organisation. This role is ideal for a forward-thinking individual with a strong background in IT architecture and infrastructure management.

Client Details

This not-for-profit organisation

Description

The Director of IT, Architecture and Infrastructure will oversee the strategic planning and operational delivery of the technology infrastructure within the organisation. This role is ideal for a forward-thinking individual with a strong background in IT architecture and infrastructure management.

Main responsibilities / duties

Technology Strategy & Architecture Roadmap

• Work with the Director of IT to co-create a forward-looking, business-aligned technology strategy that sets a clear direction for IT.
• Design an enterprise architecture roadmap that is scalable, secure, and adaptive to changing organisational needs.
• Ensure technology decisions support service delivery, data-driven operations, and long-term cost efficiency.

Technology Governance & Operating Model Transformation

• Standardise and simplify technology governance, policies, and processes to reflect a modern, strategic IT function.
• Embed frameworks such as:
• ISO/IEC 27001: The international standard for information security management systems (ISMS), ensuring data confidentiality, integrity, and availability.
• ITIL (Information Technology Infrastructure Library): A framework for standardising IT service management practices and aligning them with business needs.
• Shift IT's organisational role from a back-office support service to an integrated business enabler.

Support Key Change Programmes & Technical Delivery Oversight

• Provide expert guidance on the technology workstream within the Finance ERP transformation programme.
• Lead platform rationalisation initiatives to reduce cost and complexity.
• Oversee the consolidation of the IT environment, supporting migration towards a unified operating ecosystem (currently a mix of Microsoft and Google platforms).

Relationship Management

• Lead and be responsible for overall implementation of the architecture and technology deliverables, fostering a culture of collaboration across IT and business teams to identify and address IT business needs.
• Collaborate with cross-functional teams to identify and prioritise user requirements, addressing them effectively.

Finance

• Oversee delivery of financial business cases to reduce IT costs.

Profile

Experience:

• Experience in tender negotiation and IT purchasing
• Experience in supplier and contract management and reviewing performance against SLAs
• Experienced in developing strong working relationships with key external partners
• Experience in implementing IT strategies
• Experienced in running and managing IT infrastructure, application, and network services
• Ensuring organisation-wide compliance with information security and governance policies
• ITIL / ISO 20000 / ISO 9001 experience
• Experience in similar organisation structures (many sites and geographically spread)
• Experience of upper mid / large enterprise IT service provision
• Experienced in running and managing outsourced IT services

Skills and Abilities:

• IT Service Management
• IT Project Management
• Proven ability in the development and implementation of information security and information governance policies, procedures, and mechanisms
• Proven ability to implement effective disaster recovery and business continuity plans
• High degree of analytical and problem-solving skills
• Ability to build effective relationships with a range of internal and external stakeholders, including those with and without IT expertise
• Strong prioritisation skills with the ability to manage competing demands
• Ability to work under pressure
• Excellent written, communication, presentation, and influencing skills
• Demonstrates a range of appropriate leadership and ambassadorial skills
• Excellent IT skills
• This remains a "hands-on" role, not purely management

Job Offer

• A competitive salary paying up to £72,471
• This is a fully remote opportunity
• Opportunities to work within a meaningful and impactful not-for-profit sector.
• A fixed-term contract of 12 Months with Likely extension.