DNO Administrator

DNO Administrator

Department: Renewables
Location: Leeds Office
Job Type: Fixed Term 6 Month Contract (Full time hours)

About Us: 

When you join BOXT, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers Football Club – among others. Backed by Brookfield and a part of the HomeServe group. And part of a team that works together to empower our customers' homes and lives.

BOXT offers…

• A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.


• A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.


• Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression. 


• Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.


• Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quietmark approved.


• Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group.

Job Summary:

We are looking for a detail-oriented and organized DNO Administrator to support our team in managing all administrative aspects of Distribution Network Operator (DNO) applications, approvals, and communications. This role is crucial in ensuring timely and accurate processing of grid connection requests and maintaining compliance with relevant regulations and standards. The ideal candidate will have experience in the energy or utilities sector, strong administrative skills, and a good understanding of DNO processes.

Key Responsibilities:

• Prepare, submit, and track grid connection applications with various Distribution Network Operators (DNOs).


• Maintain and update internal records and databases with the status of applications and correspondence.


• Liaise with DNOs, clients, and internal teams to coordinate the progression of grid connection projects.


• Ensure documentation and applications comply with current regulations, policies, and technical standards.


• Monitor deadlines and proactively follow up to ensure timely processing of applications and deliverables.


• Generate reports and summaries for stakeholders, including key dates, costs, and progress updates.


• Support the Grid Connections or Engineering team with general administrative tasks as required.

Qualifications:

• Proven administrative or coordination experience, preferably in the utilities, energy, or construction sectors.


• Strong understanding of DNO processes or experience working with energy networks is highly desirable.


• Excellent organisational and time-management skills with the ability to manage multiple projects simultaneously.


• Strong communication skills, both verbal and written, with the ability to liaise effectively with technical and non-technical stakeholders.


• Proficient in Microsoft Office (Excel, Word, Outlook) and comfortable learning new software tools.


• Meticulous attention to detail and high standards of data accuracy.

Benefits:

We have a great culture at BOXT, working closely together as one team. Our founders wanted to create a company that was disruptive, innovative, and forward thinking and they’ve created a positive, welcoming environment for people to work and thrive within.

Your benefits include…

• 30 days of annual leave (plus bank holidays)


• Free tea, coffee, fruit, and breakfast


• Modern offices


• Social events


• Ongoing training and development opportunities


• Enhanced Family Friendly Benefits


• Private medical cover*


• Company pension


• Death in service benefit*

* After probationary period

How to Apply:

If you’d like to join the BOXT team, then please send an email with your CV and get creative to tell us why you think you’d be a great fit for this role and our team.