Document Cloud Specialist - 34312421

We have a fantastic opportunity for an Enterprise Account Executive to join our Digital Media team focused on Document Cloud based in Shoreditch, London.

We have a fantastic opportunity for an Enterprise Account Executive to join our Digital Media team focused on Document Cloud based in Shoreditch, London.

Document Cloud business is focused on Productivity, think any time you interact with any retailers, insurance companies, Public Sector organisations most will result in documents electronically confirming the discussion, some requiring digital signature… in many cases these organisations want to use AI and API's to automate the way their workers work – our client is a key consideration in this!

our client's Digital Media focuses on advancing ground-breaking content and driving the digital transformation of industries! It provides tools and services that enable individuals, small businesses, and enterprises to create, publish, promote, manage and monetise their content anywhere through the our client Creative Cloud and Document Cloud.

What you'll Do

This is an exciting opportunity to drive transformational change working with a number of our client's customers to build strategic and long-term partnerships for a better digital future! You will be tasked with:

• Planning and prioritising sales activities across these customer accounts to identify growth opportunities. You will run your business as if it were your own in true collaboration with customers and colleagues. Your focus will be on helping your customer organisation to achieve their strategic objectives. This will be achieved through the use of analytical and selling skills to understand the customer, their business requirements, and to then build a value proposition based on their needs

• Delivering online or face to face presentations and demonstrations and coordinate internal resources as needed to help customers succeed and understand their our client needs with a upsell outcome

• Create and manage a sales pipeline of new business which consistently delivers above expectation results – managing, updating and closing pipeline is key

• Maintain and develop existing customers through appropriate personalised value propositions, relevant internal engagements, and ethical sales methods to optimise quality of, customer engagement and experience therefore accelerating business growth

• Conduct oneself in a highly professional and ethical manner, embracing behaviours that enhance the reputation of the company. Act with integrity at all times. Collaborate with Presales, Professional Services, Product Marketing, Marketing and CSM resources to effectively engage with the customer and maximise their experience.

Skills: Monitor and report on market and competitor activities and provide relevant feedback

• Work with Partners and our client's Ecosystem to deliver digital impact and services needs

What you need to succeed

Candidates should have a track record of successful business to business sales experience, with an understanding of the end-to-end sales cycle management from prospecting to closing (MEDDIC). You will have the ability to call within all levels of an organisation, identifying decision makers, and building long-term customer relationships by establishing trust and credibility. You will:

• Be highly motivated, professional, content and goal-oriented with excellent listening skills.

• Driven to win customers interest in our client and our market leading technology

• Build pipeline through individual prospecting, lead qualifying, and cross-selling/up-selling into our customer base as well as targeting potential new logos

• Have high ethics, integrity, and humility with a team mentality; be able to coordinate virtual teams and resources for the most effective customer experience of our client

• The ability to positively challenge ways of working to help drive innovation across the business. We want someone who is going to push and strive to make us even better at what we do.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates