Domestic Abuse Refuge Support Worker

Location: Refuge and Office Sites in Luton

Hours: Full-time, 37.5 hours per week

Salary: £14.50 - £19.50 Per hour

Contract: 3 month contract with the potential to extend

Are you committed to supporting women and children affected by domestic abuse?

We are seeking a compassionate and proactive Refuge Support Officer to join our front line team, providing high-quality, trauma-informed support to women and children living in refuge accommodation. This is a rewarding opportunity to make a tangible difference in the lives of families rebuilding after experiencing gender-based violence.

As a Refuge Support Officer, you will:

• Provide practical and emotional support to women in refuge through one-to-one sessions, safety planning, and needs assessments.
• Help service users access housing, health, education, and welfare services.
• Empower women to regain control and plan for independent living.
• Maintain accurate, confidential case records and risk assessments.
• Facilitate house meetings and contribute to a positive refuge environment.
• Work with external partners and promote a multi-agency approach to support.
• Participate in an out-of-hours emergency rota.

• Has experience supporting survivors of domestic abuse or working in a safeguarding environment.
• Understands the impact of trauma and the importance of person-centred care.
• Has excellent communication and case management skills.
• Is proactive, empathetic, and able to work independently and as part of a team.
• Is committed to principles of equality, inclusion, and empowerment.

• This post is open to female applicants only, in accordance with the Equality Act 2010 (Schedule 9, Part 1).
• The successful candidate will require an enhanced DBS check due to the nature of the role.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.