C

Driver Courier

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Job Description - Driver Courier




4 months contract with a Local Authority



Job Summary:



• This role provides administrative support within the property sales and leasehold management function, focusing on service charge queries and resales.



• The successful candidate will act as a key point of contact for residents and internal teams, ensuring a high standard of customer service and timely processing of leasehold-related activities.







Key Duties/Accountabilities (Sample):



• Act as the first point of contact for residents and colleagues regarding resales and service charge account queries via phone and email.



• Support leasehold property sales, including communication with leaseholders, valuers, and solicitors.



• Manage shared email inboxes and assist with general administrative tasks.



• Assist with the calculation of service charge actuals and ensure invoices are processed and distributed on time.



• Respond to correspondence, calls, emails, and complaints in line with service standards and response times.



• Maintain accurate records and support the team during periods of high workload.







Skills/Experience:



• Experience in an administrative or customer service role, ideally within housing, property, or finance.



• Strong attention to detail and ability to manage personal workload effectively.



• Proficient in Microsoft Office and capable of learning internal systems quickly.



• Clear and professional verbal and written communication skills.



• Ability to work to deadlines and prioritise tasks appropriately.



• Understanding of service charges and leasehold management (desirable but not essential).







Additional Information:



• The closing date: 01/09/2025.



• Full-time, temporary position (36 hours per week for 15 weeks).



• Office-based role located in Sutton, Greater London.



Original job Driver Courier posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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