Job Description - DV Cleared Service Delivery Manager (Process Owner)
DV Cleared Service Delivery Manager (Process Owner) in Basingstoke (RG21) | Experis Search Search These jobs were popular with other job seekers Service Management Operations Lead Harvey Nash Warblington, Havant (PO9), PO9 2AX £550 - £650 per day 1 day ago Project Manager Trant Engineering Limited Reading (RG31), RG31 1 week ago Project Manager Hays Portsmouth (PO1) £50000.0 - £55000.0 per annum + £55,000 6 hours ago NEW Senior Project Manager Chelsea Technologies Yateley (GU46) 1 week ago Senior Project Manager Defence Hampshire £50000.00 - £70000.00 per annum + Car Allowance 3 weeks ago Senior Project Manager Russell Taylor Group Ltd Aldermaston, Reading (RG7) £65000 - £75000 per annum 1 week ago Project Manager Morson Edge Grazeley, Reading (RG7), RG2 Market Related 1 day ago Senior Project Manager M Group Covingham, Swindon (SN3), SN3 Competitive plus benefits 1 week ago Project Manager Experis Basingstoke (RG21) Up to £500 per day 2 days ago Project Manager Pro Contract Jobs Ltd Basingstoke (RG21) £500 per day Via Umbrella 14 hours ago NEW Service Management Operations Lead Harvey Nash Warblington, Havant (PO9), PO9 2AX £550 - £650 per day 1 day ago Project Manager Trant Engineering Limited Reading (RG31), RG31 1 week ago Project Manager Hays Portsmouth (PO1) £50000.0 - £55000.0 per annum + £55,000 6 hours ago NEW Senior Project Manager Chelsea Technologies Yateley (GU46) 1 week ago Senior Project Manager Defence Hampshire £50000.00 - £70000.00 per annum + Car Allowance 3 weeks ago Senior Project Manager Russell Taylor Group Ltd Aldermaston, Reading (RG7) £65000 - £75000 per annum 1 week ago Project Manager Morson Edge Grazeley, Reading (RG7), RG2 Market Related 1 day ago Senior Project Manager M Group Covingham, Swindon (SN3), SN3 Competitive plus benefits 1 week ago Project Manager Experis Basingstoke (RG21) Up to £500 per day 2 days ago Project Manager Pro Contract Jobs Ltd Basingstoke (RG21) £500 per day Via Umbrella 14 hours ago NEW DV Cleared Service Delivery Manager (Process Owner) Experis View Profile Basingstoke (RG21) Contract Published: 22 hours ago £500 - £600 per day DV Cleared Service Delivery Manager (Process Owner) Experis Job Title: DV Cleared Service Delivery Manager (Process Owner) Location: Basingstoke Rate: £600 per day Contract: Contractor (until 31/05/2027) Clearance: Must be willing and eligible to go through the DV Clearance process Working Pattern: Monday to Friday, fully on site Are you a proactive, customer-focused professional with a passion for delivering IT excellence? Our client, a leading organisation, is hiring for a Service Delivery Manager (Process Owner) to join their dynamic Service Management Team in Basingstoke. This is an exciting opportunity to make a real impact in a secure IT environment, supporting critical services and driving continuous improvement. What you'll be doing: * Lead end-to-end Service Asset and Configuration Management, ensuring service delivery aligns with SLAs and KPIs. * Act as the primary contact for customer queries related to service assets and configurations. * Monitor performance metrics, analyse trends, and prepare detailed reports for stakeholders. * Manage incident, problem, and change processes following ITIL best practices. * Collaborate with internal teams and vendors to resolve issues and implement enhancements. * Drive service improvement initiatives based on data and customer feedback. * Support compliance, governance, and audit activities to uphold security standards. What you'll bring: * Strong background in IT service delivery, operations, or client-facing roles. * Deep knowledge of ITIL v3 or v4 frameworks (certification preferred). * Experience with ITSM tools such as ServiceNow, Jira Service Management, or CASD. * Excellent stakeholder management, communication, and conflict resolution skills. * Proven ability to manage multiple projects and priorities effectively. * Analytical mindset with strong problem-solving skills. * Experience leading cross-functional teams in complex technical environments. This is your chance to join a reputable organisation committed to innovation and excellence. If you're ready to take ownership and help shape the future of IT service delivery, we want to hear from you! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. In Short Industry Recruitment Founded 1987 Location UK Company size 5000+ About Us Experis delivers talent with the powerful combination of the technical skills you're after multiplied by the soft skills that are harder than ever to find. Offering IT resourcing, project solutions and managed services, we enable organisations to cultivate individuals and teams prepared for the digital age. Experis is part of the ManpowerGroup family of brands. ManpowerGroup is the world leader in innovative workforce solutions, connecting human potential to the power of business Who We Are We're Experis - the professional resourcing arm of ManpowerGroup and the largest IT recruiter in Europe; placing more than 44,000 experts into IT every day. We're a different kind of talent company with a reputation as the global leader in professional talent and workforce solutions. That's why over 80% of the Fortune Global 500 turns to us for the professional talent that will set their business apart. Diversity and Inclusion We pride ourselves on our ability to make a difference to the individuals, communities, and organisations we work with. Social responsibility really is at our core; and we are committed to developing socially inclusive work environments for the long term. In fact, our commitment to sustainability has been recognised in a number prestigious organisations, including the Ethisphere Institute, who named us as being one of the World's Most Ethical Companies for 14 consecutive years, and Fortune Magazine, who listed us as one of the World's Most Admired Companies for 14 years in a row. Develop Your Career Unlocking talent is what we do. Through a structured career ladder which incorporates extensive training, coaching and mentoring opportunities, we'll empower you with the tools you need to achieve your personal best. We'll work with you to build a development path that's aligned to your aspirations - whether you're at the very start of your career or a seasoned professional. We offer one-day training courses, digital learning, leadership programmes and many other development initiatives. Rewards and Recognition Our role is to help our employees develop their careers through planning, coaching and training. We recognise everyone’s contribution to our success and reward achievement at every level. Along with generous commission and bonus schemes, we offer a variety of on-the-spot rewards - from bottles of fizz, team nights out, and extra days off; to thrill-seeking experience days, social events and money off vouchers. Similar Dv Cleared Service Delivery Manager (Process Owner) Jobs Popular with Other Job Seekers Service Management Operations Lead Harvey Nash Warblington, Havant (PO9), PO9 2AX £550 - £650 per day 1 day ago Project Manager Trant Engineering Limited Reading (RG31), RG31 1 week ago Project Manager Hays Portsmouth (PO1) £50000.0 - £55000.0 per annum + £55,000 6 hours ago NEW Senior Project Manager Chelsea Technologies Yateley (GU46) 1 week ago Senior Project Manager Defence Hampshire £50000.00 - £70000.00 per annum + Car Allowance 3 weeks ago Senior Project Manager Russell Taylor Group Ltd Aldermaston, Reading (RG7) £65000 - £75000 per annum 1 week ago Project Manager Morson Edge Grazeley, Reading (RG7), RG2 Market Related 1 day ago Senior Project Manager M Group Covingham, Swindon (SN3), SN3 Competitive plus benefits 1 week ago Project Manager Experis Basingstoke (RG21) Up to £500 per day 2 days ago Project Manager Pro Contract Jobs Ltd Basingstoke (RG21) £500 per day Via Umbrella 14 hours ago NEW Service Delivery Manager jobs Service Delivery Manager jobs in Basingstoke IT jobs IT jobs in Basingstoke Management jobs Management jobs in Basingstoke Jobs in Basingstoke Logistics Manager jobs Services Manager jobs Release Manager jobs Service Management jobs Manager Customer Services jobs Service Delivery jobs IT Service Manager jobs Customer Relationship Manager jobs Service Manager jobs Customer Service Manager jobs Customer Care Manager jobs Delivery Manager jobs IT Service Delivery Manager jobs Global Service Delivery Manager jobs Country Service Delivery Managers jobs Service Delivery Director jobs Get hired. 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