DV360 Specialist

DV360 Specialist

Location: London, UK
Length: 12 Months
Rate: £35.58 p/h (Inside IR35)
Hours: 9am – 6pm

Role overview:
Our client is seeking a highly skilled Client Solutions Specialist (Temporary) with a strong background in programmatic advertising and media/agency services. This role is responsible for driving product adoption and delivering strategic advertising solutions to clients and agencies. The ideal candidate will combine deep platform expertise—particularly in Ads, DV360, and YouTube—with a consultative, data-driven approach to enhance customer engagement, maximize campaign effectiveness, and support business growth.
You will serve as a key point of contact for clients, helping them navigate their advertising ecosystem, identifying revenue opportunities, resolving product challenges, and influencing stakeholders both internally and externally. This is a hands-on, client-facing role requiring strong communication, analytical thinking, and cross-functional collaboration skills.

Responsibilities:

• Support customer relationships to increase product adoption and deliver impactful client solutions
• Lead or co-lead client workshops, troubleshoot product challenges, and identify growth opportunities
• Act as a product SME (Subject Matter Expert) for customers and agencies

• Educate internal teams and sellers on new client products, features, and betas
• Contribute to market research and competitive analysis

• Plan and execute prioritized project work using appropriate analytical methods
• Manage timelines, goals, and components of projects with minimal supervision
• Coordinate cross-functional efforts and escalate issues effectively

• Translate client business models into scalable product adoption opportunities
• Support internal feedback loops to improve product design and customer strategies
• Identify and size revenue growth opportunities in collaboration with partner teams

• Share best practices, sales strategies, and objection handling techniques
• Design and deliver workshops to drive revenue growth and align with customer goals

• Analyze data to draw actionable insights and provide strategic recommendations
• Interpret financial and performance metrics to optimize client outcomes

Skills:

• Technical & Product Knowledge

• Deep familiarity with , DV360, YouTube, and related advertising platforms
• Ability to apply client product knowledge to solve business problems and drive growth

• Strong consultative skills to uncover stakeholder needs and recommend tailored solutions
• Proficient in combining technical and financial data for client reporting

• Exceptional verbal and written communication skills in English
• Ability to influence internal stakeholders and external clients across complex environments

• Experience in managing relationships across agencies and advertisers
• Skilled in opportunity and pipeline management throughout the sales lifecycle

• Excellent communication and interpersonal skills
• Strong situational leadership and ability to handle high-pressure discussions
• Ability to influence and navigate in a matrixed, cross-functional business environment

Qualifications & Experience

• 5+ years in media or agency services with a focus on sales or client-facing roles
• Qualifications: Bachelor's degree or equivalent practical experience
• Industry Experience: Background with companies such as Meta, Microsoft, Amazon, or The Trade Desk
• Product Expertise: Strong understanding of DV360, YouTube, and Ads