Dynamics 365 CE Consultant

Looking for a Dynamics 365 CE Consultant for our client who can design, develop and implement Microsoft Dynamics 365 Customer Engagement solutions.

Length of contract: 3 month initial contract
Start date of contract: ASAP
Contract role - outside IR35

Hybrid working - 2-3 days onsite in Leeds

Job Role:
The role of the Dynamics 365 CE Consultant is to design, develop, and implement Microsoft Dynamics 365 Customer Engagement solutions. The consultant is expected to collaborate with business stakeholders to understand requirements and configure the platform to improve business processes and meet organisational goals. They will be responsible for developing proof of concepts/value and pilots, workflows, and integrations with other systems, as well as providing ongoing oversight and guidance for the implementation of Dynamics 365 CE directly and by partners.

The key responsibilities of this role are:

• Design, develop, and implement Microsoft Dynamics 365 Customer Engagement solutions.

• Collaborate with business stakeholders to identify and document requirements.
• Configure CRM solutions to meet business needs.
• Develop proof of concept/pilot, workflows, and integrations with other systems.
• Provide ongoing oversight and best practice consultancy on the implementation of the Dynamics 365 platform.
• Create and maintain design and technical documentation.

Experience

• Proven experience with Microsoft Dynamics 365 Customer Engagement
• Experience in configuration, and implementation of Dynamics 365 CE solutions preferably in a pre-sales consultancy role or consultative capacity
• Workflows, and integrations with other systems
• Experience with Power Platform, including Power Apps and Power Automate
• Experience in system integrations and creating high-level reporting dashboards using Power BI
• Technical Evaluation

Skills

• Proficiency in programming languages such as JavaScript
• Strong understanding of Dynamics 365 workflows, configuration and data model
• Excellent problem-solving and analytical skills
• Strong communication skills and the ability to work collaboratively directly with business stakeholders and other technical teams
• Ability to translate business requirements into effective technical solutions and also translate technical solutions into accessible business language
• Ability to work independently to drive forward our objectives
• Ability to work flexibly depending on changing priorities and needs of the projects
• Ability to lead projects and teams to successful outcomes
• Agile experience
• Concise and accessible documentation writing and presentations to a range of audiences

Technologies

• Dynamics 365 CE
• Power Platform (Power Apps, Power Automate, Power BI)
• JavaScript, HTML, CSS, and C#
• SQL Server and SQL queries

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.