E-Commerce Manager

E-Commerce Manager | Maternity Cover | Telford | £30,000pa | Excellent benefits package

Are you an ambitious e-commerce professional ready to take the leap into management? Do you want to make your mark in a fast-growing, award-winning company right here in the Midlands? Look no further— our Client is on the hunt for a talented eCommerce Manager to manage their new European website!

Your Role:
As the eCommerce Manager, you'll oversee the P&L for the new French website, primarily focused on maximising conversion rates and online sales. Collaborating with the Marketing, Tech, and Logistics teams, you'll ensure a seamless rollout in the French market and drive the online growth strategy.

Key Responsibilities:
- Manage online trading initiatives and the end-to-end e-commerce operation.
- Collaborate with the Marketing Manager on impactful digital marketing campaigns and promotions.
- Work with our Tech Manager to create an exceptional UX/UI that keeps customers engaged.
- Monitor web stats and generate insightful reports on digital performance.
- Maintain and administer the UK & Ireland websites with precision.
- Align the website with the wider Groups’ brand and strategy.
- Support social media campaigns and manage content updates.
- Respond to security and performance issues swiftly.

What We Need from You:
- Strong understanding of French customer needs and a ideally a French speaker (although this is not essential).
- A commercial mindset, able to pinpoint market gaps and opportunities.
- Excellent verbal and written communication skills, with the confidence to present at all levels.
- Proficiency in data analysis, enabling you to make quick, informed commercial decisions.
- Negotiation skills to build professional relationships.
- Experience in enhancing customer experience through active listening and feedback implementation.
- Familiarity with managing external marketing campaigns across various partners.

Here’s What They Offer:
- Opportunity to build and lead a thriving department in a rapidly expanding, award-winning company.

- Hybrid workstyle
- Competitive annual leave starting at 23 days plus 8 bank holidays, growing with your length of service.
- Enjoy your birthday off—because you deserve it!
- Financial support for external training courses, including CIPS and Management courses.
- Recognise and celebrate your achievements through Awards and Recognition Schemes.
- Access to the pension scheme and enjoyable company events like summer BBQs.
- A commitment to your mental and physical well-being, with health practices embedded in the culture.
- Work in a dynamic and lively environment with like-minded professionals.

Ready to Make a Difference?
If you're looking for an incredible opportunity to be part of a market-leading team and believe you have what it takes to excel, don’t hesitate—apply now, or for more information please contact Lydia Johnson at Seymour John Recruitment