EUC Consultant

Job Title: EUC Engineer

Location: Leicester (On-site, 5 days a week)

Contract: 6 months

Rate: £250 per day (Inside IR35)

Full working rights in the UK

Role Overview:

My client is seeking a proactive and experienced EUC Engineer to join their team in Leicester. This role focuses on imaging computers, managing shipping and inventory, tracking and receiving equipment, and providing scheduled 1:1 support sessions with users on their first day. Unlike traditional helpdesk roles, this position emphasises hands-on support and direct interaction with users.

Key Responsibilities:

Imaging & Deployment: Efficiently image and deploy PCs, laptops, and mobile devices to ensure a smooth setup for new users.

Shipping & Inventory Management: Oversee the shipping, receiving, and tracking of IT equipment, maintaining accurate inventory records.

User Support: Conduct scheduled 1:1 sessions with new users to provide Day 1 support, ensuring they are fully equipped and comfortable with their devices and software.

Hardware & Software Resolution: Address and resolve hardware and software issues related to PCs, laptops, mobile phones, and desktop telephony within agreed SLAs.

Process Improvement: Identify opportunities for automation and process enhancements to improve the production environment.

Compliance: Deliver technology solutions in accordance with agreed standards, ensuring all activities comply with security protocols.

Experience:

Minimum of 2 years working with End User Compute devices, with a particular focus on Microsoft products.

Technical Skills: Proficiency in image deployment, maintenance, and familiarity with mobile technologies.

Hardware Knowledge: Experience with a range of hardware including PCs, laptops, printers, scanners, and network equipment.

Communication: Strong interpersonal skills to effectively conduct 1:1 user support sessions and collaborate with team members.

If this role is of interest, please send over an up to date CV.

Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement.

To find out more about Computer Futures please visit www.computerfutures.com

Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales