Evening Customer Service

Our client is recruiting for a Customer Service Coordinator on a permanent based in Theale.

Please note, this is an evening and weekend position working Sunday to Thursday 12noon to 8pm.

These roles could become home based after training and home based at weekends.

Benefits:

• Private healthcare
• 25 days holiday + bank holidays
• Employees assistance programme
• Salary sacrifice pension
• Electric car scheme
• Cycle to work scheme

As the Customer Service Advisor, you will be responsible for:

• Handling inbound telephone calls promptly.
• Proactively resolving customer enquiries.
• Producing quotations and estimates.
• Processing purchase orders.
• Coordinating email traffic within shared inboxes.

The successful Customer Service Advisor will have the following related skills / experience:

• Strong communication skills
• Intermediate IT skills to include Excel, Word and Outlook
• Strong attention to detail
• Self-motivated with a flexible can-do attitude
• Good inter-personal skills, must be able to work as part of a team as well as individually