Lead the planning and delivery of refurbishment, expansion, and other building improvement projects, including bidding, development, procurement, and implementation.
Support annual maintenance inspections and condition surveys in collaboration with the Director of Finance and Resources and the Services Manager, contributing to the development and execution of a planned maintenance programme.
Provide hands-on support to meet the operational needs of the department.
Role-Specific Duties
Ensure the home and its grounds are well-maintained and presentable.
Manage the business management system (Atlas), including logging inspections, maintenance requests, complaints, costs, and repairs.
Maintain accurate and up-to-date floor and site plans, including the property terrier.
Provide a safe, secure, and clean environment for all service users.
Ensure maintenance schedules comply with warranty and insurance requirements.
Maintain inventory records for all facilities management equipment and tools.
Oversee the Home’s transport, ensuring compliance with DVLA, Blue Badge, and insurance requirements.
Manage waste disposal in line with current regulations and promote recycling initiatives.
Oversee the maintenance work schedule and monitor task completion.
Act as deputy for the Services Manager during periods of absence.
Collaboration & Procurement
Lead procurement and contract renewals in line with the charity’s financial policies and procedures.
Manage asbestos compliance and documentation.
Oversee the estates budget, ensuring best value and adherence to financial controls.
Liaise with external suppliers and IT support services.
Project Leadership
Effectively manage all projects, including tendering and contractor appointments.
Ensure continuity of service during project works through temporary service realignment.
Health & Safety Compliance
Ensure all activities comply with Health & Safety legislation, including COSHH and the Home’s internal policies.
Oversee regular maintenance and testing of fire and safety systems, maintaining accurate records and updating related policies.
Ensure all staff are trained and informed about fire safety procedures.
Qualifications
Degree or equivalent professional qualification in Building Services.
Facilities Management and Health & Safety qualifications (e.g., IOSH, NEBOSH).
Technical Skills
Proficient in MS Office and other IT systems for managing data and records.
Strong awareness of environmental sustainability, energy efficiency, and green practices.
Working knowledge of local government procedures and property regulations.
Leadership & Communication
Demonstrated ability to lead and work collaboratively within a team.
Professional, courteous, and sensitive communication with stakeholders at all levels.
Confident decision-making and sound judgment.
Excellent written and verbal communication skills, including report writing and interpreting complex documents such as leases and deeds.
Problem Solving & Adaptability
Strong research and analytical skills.
Proactive and imaginative in addressing challenges.
Competent in conducting risk assessments and adapting to changing demands.
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