6 month contract role with a Local Authority
Job Summary:
⢠Facilities Team Leader required for an interim 6\-month assignment with Shropshire Council within the Property Services Group (Property & Development), Enabling Services Directorate. Reporting to the Facilities and Maintenance Manager, the postholder will lead and coordinate the delivery of high\-quality Soft Facilities Management (FM) services across multiple Council premises.
⢠The role combines strategic oversight and operational management, ensuring buildings are safe, clean, secure and compliant with statutory and health & safety requirements, while delivering excellent customer experience and value for money.
Key Duties/Accountabilities (Sample):
⢠Lead the day\-to\-day delivery of Soft FM services including cleaning, caretaking, security, reception support, waste and hygiene services.
⢠Manage multiple FM\-managed premises, ensuring legal compliance and high presentation standards.
⢠Supervise and performance\-manage Facilities staff, including appraisals, training and workforce planning.
⢠Oversee Soft FM contracts, ensuring service quality and value for money.
⢠Manage the Facilities Team budget in line with Council financial controls.
⢠Undertake inspections, audits and service reviews, implementing improvement actions where required.
⢠Act as escalation point for service complaints, MP enquiries, Information Governance requests and customer issues.
⢠Coordinate security arrangements including alarms, access control, key holding and out\-of\-hours procedures.
⢠Ensure statutory compliance in partnership with compliance and maintenance teams.
⢠Support procurement and contract review processes, contributing to specifications and evaluations.
⢠Prepare management reports and performance data for senior management.
⢠Lead operational response to emergencies, service disruptions and adverse weather events.
⢠Support implementation of the Councilâs FM strategy to enhance productivity and staff wellbeing.
Skills/Experience:
⢠Significant experience in Facilities Management, ideally within a local authority or public sector environment.
⢠Experience managing multiple buildings/sites.
⢠Proven leadership and supervisory experience.
⢠Experience managing Soft FM contracts and service providers.
⢠Strong understanding of health & safety legislation and statutory compliance requirements.
⢠Budget management and financial oversight experience.
⢠Experience handling complaints and stakeholder enquiries.
⢠Ability to monitor performance and drive continuous improvement.
⢠Experience contributing to procurement and contract management processes.
⢠Strong organisational skills and ability to manage competing priorities.
⢠Excellent communication and stakeholder management skills.
⢠IT literate with experience producing reports and management information.
⢠Full UK driving licence and access to a vehicle (business use insurance required).
Additional Information:
⢠Full UK driving licence and access to a vehicle (business use insurance required).
⢠Client: Shropshire Council.
⢠Location: Guildhall, Shrewsbury (primarily site\-based with occasional home working).
⢠Duration: 6 months initially.
⢠Hours: 37 per week (standard 9â5; flexibility required including occasional evenings/weekends).
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