Facility Administrator

Job Title: Facility Administrator
Location: Deeside
Remuneration: £13.31 per hour (£26,000 annually)
Contract Details: Temporary (Ongoing - Temp to Perm for the Right Person)

Hours: 9am to 5pm, Monday to Friday

Benefits: Early finish on a Friday, 25 days holiday + your birthday + bank holidays, Free Gym and Welfare programme, Free Parking, Casual Dress

Responsibilities:

• Respond to client enquiries for repairs via our Computer Aided Facilities Management (CAFM) system and telephone.
• Book and schedule planned maintenance visits.
• Manage contractors through our CAFM system and by phone.
• Troubleshoot maintenance and repair issues, collaborating with our technical team.
• utilise our CAFM system to effectively manage workflows and processes.
• Conduct regular client meetings in-person or via Teams.

Skills and Experience:
Essential:

• Experience in a fast-paced Help Desk or Call Centre.
• Strong problem-solving skills with a logical approach.
• Excellent customer service skills and experience.
• Outstanding communication abilities and a confident demeanour.
• Calm under pressure with a robust personality to build strong relationships.
• Availability in the office from 9 am to 5 pm, Monday to Friday, and one Saturday in six.
• On-call availability for 24/7 support, one week in six.

Desirable:

• Experience in the property sector.
• Background in Healthcare Maintenance Management.

Join our vibrant team and play a key role in delivering exceptional facilities management solutions! If you're ready to take on this exciting challenge, we want to hear from you!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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