Family Time Contact Worker

Service Area: Children & Families Service
Contract: 3 months minimum, with potential for extension
Working Hours: Flexible, including early evenings and weekends
Car Required: Yes (car seats and baby carriers provided)

We are seeking to appoint a Family Time Contact Worker on a 3-month temporary basis to support our Family Time Service during a period of extreme demand. This role is vital in ensuring that vulnerable children and young people (aged 0-18) are safely transported to and from contact venues to meet with their birth parents, as directed by the courts.

• Facilitate and supervise one-to-one and group contact sessions in line with children’s care plans.
• Provide practical and emotional support to children and families during contact and transport.
• Ensure child safety and well-being is always the top priority.
• Build trusting relationships with children and young people, including those in foster care or out-of-city placements.
• Transport children safely using your own vehicle (mileage reimbursed; car seats provided).
• Record observations and session details using our social care systems.
• Work flexibly, including after-school hours and weekends.

• Significant experience working with vulnerable children and young people.
• Strong ability to build rapport and manage challenging behaviors.
• Understanding of child development, safeguarding, and trauma-informed care.
• Confident communicator with children, families, and professionals.
• Willingness to work flexibly and independently.
• NVQ Level 2 in a relevant field (or equivalent experience); willingness to work toward Level 3.

• You will receive training to supervise contact visits and use our recording systems.
• You must be able to converse in English with members of the public as required by The Immigration Act 2016.
• Enhanced DBS and Disqualification from Childcare Declaration required.