C

Field Engineer

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Job Description - Field Engineer

Job Title: PC Field Service Technician

Location: Aldershot

Contract Duration: 31/03/2025 - 30/05/2025 (training) then on-site until end of the year

Pay Rate: £150 per day

Summary of Responsibilities:

  • Queue Ticket Management: Manage tickets assigned to the Hub and surrounding spokes, ensuring appropriate updates and call management to maintain service levels as per contract.
  • Hub Stock Management: Handle asset management of kit in/out, scanning items in/out of locations as per contract.
  • Disposal Management: Effectively manage disposals that go through the Hub as per contract.
  • Hardware Repairs: Triage and perform hardware repairs 'in Warranty kit' and liaise with vendors for parts and returns as per contract.
  • Locker Replenishments: Replenish lockers where appropriate as per contract.
  • Service Improvement: Highlight potential issues with service and suggest improvements to the Team Leader.

Essential Requirements:

  • Must have SC clearance or be able to gain this.
  • UK National with a UK passport.
  • Must join the OOH rota and standby.
  • Must have a full clean driving licence.
  • 2+ years of experience in a PC field service environment or PC field workshop environment.
  • Hardware skills: Diagnose, troubleshoot, support, and repair (including complex laptop break/fix repairs).
  • Accredited or willing to undergo HP & Dell desktop and laptop training.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Original job Field Engineer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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