Field Service Management Coordinator

Job Title: Administrator / Coordinator
Location: Solihull (Hybrid Working)
Contract Length: 6 months - Ongoing with the potential of a permanent contract
Hours: 8am to 4pm / 10am to 6pm

Overview:
We are currently supporting an exciting opportunity with a leading organisation, where we are seeking experienced Administrator / Coordinator to join their team in Solihull. This is a key role within their operations, helping ensure the smooth allocation and prioritisation of jobs as part of a new system roll-out.
As a Coordinator, you'll play a crucial role in managing high-priority jobs and ensuring they are allocated and completed on time. This is an exciting opportunity for someone with strong admin, coordination, and organisational skills, looking to make a meaningful impact.

What You Will Do:

• Oversee high-priority jobs, ensuring they are manually flagged and escalated as needed.
• Use your initiative to manually allocate and assign work, arrange extra staffing, and source necessary parts and equipment.
• Work closely with engineers and the operations team to ensure deadlines and SLAs are met.
• Collaborate with the team to ensure effective work allocation and despatching of tasks.
• Manage your workload autonomously, with flexibility to work from home 2-3 days a week after initial training.

Key Skills & Experience:

• Strong administrative or coordination background.
• Ability to think on your feet, using initiative to solve problems and manage complex tasks.
• Self-motivated and able to work independently, especially when working from home.
• Experience in planning, dispatching, or scheduling would be highly beneficial.
• Detail-oriented with excellent organisational skills.

Additional Information:

• Hybrid working - 3 days in the office, 2 from home.
• Based in Solihull.

If this sounds like a fit for you or someone you know, please apply today!


We look forward to reviewing your application and potentially working together on this exciting opportunity.